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Newwave Communications Africa (PTY) Ltd. Acceptable Use Policy (AUP)

This Acceptable Use Policy (“AUP”) outlines the acceptable use of Newwave Communications Africa (PTY) Ltd’s (“Newwave Africa”) internet services and network (“Services”). This policy aims to ensure a safe, reliable, and enjoyable online experience for all users. By using Newwave Africa’s Services, you agree to abide by the terms of this AUP.

1. General Use

  • Users are responsible for all activity occurring under their account.
  • Services are for personal and non-commercial use unless explicitly authorised by Newwave Africa.
  • Users are prohibited from using the Services for any unlawful or unauthorised purpose.
  • Users must not violate any applicable laws or regulations while using the Services.

2. Prohibited Activities

  • Illegal Activity: Using the Services for activities such as piracy, copyright infringement, distribution of illegal content, or any activity that violates local or international law is strictly prohibited.
  • Network Abuse: Activities that disrupt network performance or security are forbidden. This includes hacking attempts, denial-of-service attacks, malware distribution, and any attempts to compromise network integrity.
  • Spam and Unsolicited Emails: Sending spam emails, bulk unsolicited emails, or any form of commercial electronic messages that violate anti-spam laws is prohibited.
  • Threats and Harassment: Using the Services to threaten, harass, intimidate, or defame others is strictly forbidden.
  • Obscene Content: Transmission or storage of obscene, indecent, or offensive content is prohibited.

3. User Responsibility

  • Users are responsible for safeguarding their login credentials and account information.
  • Users are responsible for any activity that occurs under their account, even by unauthorised users.
  • Users are encouraged to report any suspicious activity or security breaches to Newwave Africa immediately.

4. Enforcement

  • Newwave Africa reserves the right to suspend or terminate service for any violation of this AUP.
  • Newwave Africa may take legal action against users who violate this AUP.
  • Newwave Africa reserves the right to revise this AUP at any time. Users will be notified of any changes.

5. Additional Terms

  • This AUP is incorporated into and subject to Newwave Africa’s Terms of Service.
  • In case of any conflict between this AUP and the Terms of Service, the terms of this AUP shall prevail with respect to acceptable use.